Only American Express employees can register for the website.  Select the LOGIN button on the website and CREATE ACCOUNT.

Your registration will be sent to the Global Commercial Brand Engagement team for approval within 48 hours. Once processed you will be sent an email confirming your registration. 

If you have any enquiries regarding your registration please contact orders@zincgroup.com 

All orders are disptched from our Melbourne warehouse, please allow 3-5 business days for delivery.

If no one is present at the time of delivery, they will receive a calling card and may be required to collect the parcel from their local collection centre.

Once your order has been dispatched you will be notified by email.  Your dispatch notification includes a consignment number and a link to our live order tracking system.   Enter your consignment number to track your order, including dispatch date, delivery ETA or delivery confirmation.

To obtain a ‘Proof of delivery’ you will need to email us at orders@zincgroup.com 

To assist you with crafting a personalised note for your client, we’ve created some messaging guidelines and draft examples. Please click here to view them.